Checkouts and Virtual Accounts Activation Issue for New Merchants

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Feb 22, 2024 - 11:27 WIB

Monitoring

We have identified the problem and have made a fix, monitoring to ensure it has been fully resolved
Posted Feb 22, 2024 - 11:23 WIB

Investigating

Dear Merchants,

We have identified an issue where merchants that registered after Feb 21st 3am GMT+7 are unable to use checkouts and virtual accounts. We are currently investigating this issue and working on resolving as quickly as possible
Posted Feb 22, 2024 - 10:47 WIB
This incident affected: Dashboard (Payment Links) and API (Virtual Account).
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