We are continuing to work on a fix for this issue.
Posted Jan 29, 2023 - 14:16 WIB
Update
UnionBank as acknowledged system connectivity issue on their end and are working on a fix. We have enabled our circuit breaker - UBP is now disabled as as destination channel code.
Posted Jan 29, 2023 - 13:10 WIB
Identified
Dear Customers,
We are currently facing issue with our bank partner We already identified the issue and working on the fix with the partner.
Impact: - All disbursements - All withdrawals - All regional remittance payouts to PH_UBP with - Created disbursements to channels with cut-off processing for all amounts might intermittently FAIL
Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime.
We have enabled our circuit breaker - UBP is now disabled as as destination channel code.
We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Thank you for your understanding and cooperation.
Regards, Xendit Customer Support
Posted Jan 29, 2023 - 11:00 WIB
This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets).