QR_CODE DANA Indonesia Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jan 04, 2025 - 09:05 WIB

Investigating

Dear Valued Customers,

We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.

Impact:
- Intermittent transactions will be stuck in status PENDING due to disruption on partner's end
- This issue is only affect static QR_CODE
- Over 9% of requests in the last 10 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Posted Jan 04, 2025 - 07:30 WIB

This incident affected: Indonesia - Payments (QR Payments - DANA).