Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Sep 06, 2025 - 02:10 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-250000000

Posted Sep 06, 2025 - 00:30 WIB

This incident affected: Indonesia - Payouts (Disbursement - Mandiri, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.