ShopeePay ID Maintenance

Scheduled Maintenance Report for Xendit

Completed

The scheduled maintenance has been completed.

Posted May 15, 2025 - 04:00 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 15, 2025 - 02:00 WIB

Scheduled

Dear Valued Customers,

We are informing you that ShopeePay ID would run a scheduled maintenance on their system to improve their service.

Date: May 15 2025
Time: 02:00 - 04:00 WIB
Duration: 2 Hours

During this maintenance, payment methods mentioned below will be affected:

- eWallet ShopeePay payment and refund will be unavailable.
- Disbursement to SHOPEEPAY will be kept pending until maintenance is over
- The onboarding API ShopeePay will be unavailable.

We are improving the system altogether to improve service for you, and we apologize for this inconvenience.

For further information, you may contact us via email at help@xendit.co.

Best regards,
Xendit Customer Success

Posted May 14, 2025 - 19:01 WIB

This scheduled maintenance affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Indonesia - Payments (E-Wallets - ShopeePay).