Xenplatform - disruption to v1 subaccount creation

Incident Report for Xendit

Resolved

This incident has been resolved. All XP account creation requests are performing as per usual.

Posted May 05, 2022 - 14:02 WIB

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2022 - 13:45 WIB

Update

We are continuing to investigate this issue.

Posted May 05, 2022 - 13:23 WIB

Investigating

Dear customers,

We are experiencing a disruption in v1 of our Xenplatform account creation endpoint (POST https://api.xendit.co/accounts). All requests to v1 of this endpoint are currently failing. We are investigating the issue and will update as soon as we can.

In the meantime, all merchants using v1 of this endpoint should try creating subaccounts at a later time. We apologise for the inconvenience caused.

Posted May 05, 2022 - 13:22 WIB

This incident affected: API (xenPlatform Accounts).