Important Update: Changes to LinkAja Payouts via Xendit

Incident Report for Xendit

Resolved

Dear Valued Xendit Customer,

We are writing to inform you of a change regarding payouts to LinkAja (ID_LINKAJA) through the Xendit platform.
Due to a recent internal policy update from LinkAja, we regret to announce that Xendit will no longer be able to support payouts to LinkAja (ID_LINKAJA) effective immediately. This change is a direct result of adjustments to LinkAja's internal policies and is unfortunately beyond Xendit's control.

We understand that this may impact your operations, and we sincerely apologize for any inconvenience this may cause.
To ensure your payout operations continue smoothly, we encourage you to utilize our wide range of alternative payout channels. Please refer to our documentation for the full list of available channels.

We appreciate your understanding as we navigate these external policy changes. Our team is committed to assisting you in making this transition as seamless as possible. Should you have any questions or require assistance with adjusting your payout configurations, please do not hesitate to contact help@xendit.co.

Thank you for your continued partnership.

Sincerely,
Xendit Team
Posted Jun 20, 2025 - 15:44 WIB