XP dashboard View sub-account Disruption

Incident Report for Xendit

Resolved

Dear valued customer,

We have found the rootcause and fixed the issue. The page is back to normal.

We appreciate your understanding and again our apologies for any inconvenience caused.

Kind regards,
Xendit Customer Support

Posted Aug 04, 2022 - 22:36 WIB

Identified

Dear valued customer,

We experienced issues with our view XP sub-account page on the dashboard starting at 5.58 PM GMT+7, 04 August 2022. You might see unexpected error page when accessing view sub-account page.

We are currently in the process of investigating and will keep this page updated as we learn more and resolve the issue.

We are sorry for any inconvenience caused. And thank you for your understanding and patience.

Kind regards,
Xendit Customer Support

Posted Aug 04, 2022 - 22:30 WIB