Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Nov 11, 2026 - 02:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 10000-100000000

Posted Nov 11, 2026 - 02:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 10000-100000000
BNI: 50000001-100000000
BRI: 10000-100000000
Other banks and Ewallets: 50000001-100000000

Posted Nov 11, 2026 - 01:30 WIB

This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.