Disruption to BillEase Paylater Charge Creation

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Sep 15, 2021 - 13:56 WIB

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 15, 2021 - 12:37 WIB

Investigating

Dear Customers,

We have detected timeouts in BillEase Paylater charge creation starting 10:25 am WIB. We're currently working with our channel partner to identify the issue and will update you once we have further updates on this issue.

Impacted Country: Philippines

Sincerely,
Xendit Customer Support

Posted Sep 15, 2021 - 10:35 WIB

This incident affected: Philippines - Payments (PayLater - BillEase).