We are proceeding with the reconciliation for the payments that were affected before. Please kindly expect the callback to be sent as soon as possible.
Posted Jul 27, 2020 - 14:48 WIB
Update
We have successfully received callbacks from BNI, but payments might still be delayed from earlier.
We are monitoring the transaction status.
Posted Jul 27, 2020 - 14:01 WIB
Monitoring
A fix has been implemented and Disbursements has recovered
Posted Jul 27, 2020 - 13:23 WIB
Investigating
Dear Customers,
We've detected that there is still disruption on BNI services which impacting the following:
BNI Disbursement - Disbursements to BNI with amount 50m will be pending
BNI Virtual Account - VA payment callback will be delayed
We recommend asking your end-users to use Virtual Accounts from other banks during this period, if possible.
Apologize for any inconvenience caused.
Thank you Xendit Customer Support
Posted Jul 27, 2020 - 12:24 WIB
This incident affected: Indonesia - Payments (Virtual Account - BNI).