Delayed Payments Callbacks for Payment Request made via Payments API V3

Incident Report for Xendit

Resolved

We observed payment callback delays for payments made via Payments API v3 from 00:13 to 03:34 GMT +7.

Customers would have experienced slower than usual payment notifications. All other apis are operating as expected

We deeply regret this incident and have taken necessary steps to ensure it doesn't happen again.
Posted Oct 09, 2025 - 00:00 WIB