Disruption to BJB VA

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Dec 31, 2023 - 20:35 WIB

Monitoring

A fix has been implemented, and pending transactions are being processed.

Posted Dec 31, 2023 - 19:47 WIB

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 31, 2023 - 19:36 WIB

Investigating

Dear Customers,

We have noticed an issue with our VA service where BJB VA is stuck in a PENDING state, and BJB VA couldn't be made.
We are investigating and will keep this page updated as we receive an update from our partner.

Sincerely,
Xendit Customer Success

Posted Dec 31, 2023 - 17:06 WIB

This incident affected: Indonesia - Payments (Virtual Account - BJB).