Payouts Disruption in Indonesia
Incident Report for Xendit
Resolved
This incident has been resolved.
Posted Oct 08, 2024 - 05:00 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Oct 08, 2024 - 04:30 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Oct 08, 2024 - 04:20 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Oct 08, 2024 - 04:10 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Posted Oct 08, 2024 - 04:00 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Oct 08, 2024 - 01:00 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Oct 08, 2024 - 00:30 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
Other banks and Ewallets: 1-250000000
Posted Oct 08, 2024 - 00:10 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Oct 07, 2024 - 23:40 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Oct 07, 2024 - 23:20 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: All amount
Other banks and Ewallets: 1-250000000
Posted Oct 07, 2024 - 23:00 WIB
Update
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Oct 07, 2024 - 22:30 WIB
Identified
Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Oct 07, 2024 - 22:20 WIB
This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.