Fraud detection service down for 15 minutes

Incident Report for Xendit

Resolved

Dear Customers,

We noticed that our fraud detection service service has lost database connectivity on 16 Aug 2022 from 1:36PM (GMT+8) to 1:51PM(GMT+8).

Impacted products:
xenShield/Fraud Detection System
Credit/Debit Cards


This issue has hence been resolved and services are back to normal.

We apologise for any inconvenience caused and thank you for your patience.
Posted Aug 16, 2022 - 12:30 WIB