Delayed Webhook for QR Code and Ewallet Payment Method

Incident Report for Xendit

Resolved

Dear valued customers,

We detected issues in delivering the webhook to your URLs between 6.40 PM GMT+7 and 7:30 PM GMT +7 for QR Codes and Ewallets payment channels. Please rest assured that the payments are completed, but webhook delivery to your URLs during the above time range might be delayed. The delayed webhooks are being reconciled.

We apologize for the inconvenience caused.

Regards,
Xendit Customer Service

Posted Mar 16, 2026 - 19:30 WIB