PH Disbursement - EastWest Bank and EastWest Rural Bank destination channel temporarily unavailable
Scheduled Maintenance Report for Xendit
Completed
The scheduled maintenance has been completed.
Posted Nov 18, 2022 - 00:01 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 17, 2022 - 20:00 WIB
Scheduled
Dear Valued Customers,

We were informed that EastWest Bank and EastWest Rural Bank destination channels have maintenance schedules in order to improve their services with the details are as follows:

Start: November 17, 2022 at 09:00PM (GMT+8)
End: November 18, 2022 at 01:00AM (GMT+8)
Duration: 4 hours

Start: November 18, 2022 at 10:00PM (GMT+8)
End: November 19, 2022 at 02:00AM (GMT+8)
Duration: 4 hours

Impact:
Disbursement transactions to PH_EWB and PH_EWR may fail or get stuck in pending/disbursing
During this maintenance, any disbursement transaction to PH_EWB and PH_EWR as destination channel will not be processed.

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.

Regards,

Xendit Customer Support
Posted Nov 16, 2022 - 19:41 WIB
This scheduled maintenance affected: Disbursement (Batch Disbursements, BDO, BPI) and API (xenDisburse).