Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Oct 13, 2026 - 16:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_SEC: above 50001
Posted Oct 13, 2026 - 15:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Oct 13, 2026 - 15:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_SEC: above 50001
Posted Oct 13, 2026 - 14:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Oct 13, 2026 - 14:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_SEC: above 50001
Posted Oct 13, 2026 - 14:10 WIB
This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets).