QR_CODE QRIS Disruption

Incident Report for Xendit

Resolved

Dear Valued Customers,

We have detected issues with QRPH QRIS payments due to a disruption on our partner's end.

Impact:
- End customers might see balance deducted on their end - these will be rejected from the Issuer and reversed in due time.
- Customers might not receive callbacks for certain transactions.

Start time: 13:21 GMT+7
End time: 14:24 GMT+7

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Posted Aug 04, 2025 - 15:41 WIB

This incident affected: Indonesia - Payments (QR Payments - Xendit).