Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Dec 02, 2024 - 15:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

Posted Dec 02, 2024 - 14:50 WIB

This incident affected: Indonesia - Payouts (Disbursement - BSI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.