Permata Maintenance
Scheduled Maintenance Report for Xendit
The scheduled maintenance has been completed.
Posted Sep 16, 2023 - 04:00 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2023 - 00:00 WIB
Dear Valued Customers,

We were informed that Bank Permata has scheduled system maintenance in order to improve their services with the details are as follows:

Start: Saturday, 16 September 2023 at 00.00 AM (GMT+7)
End: Saturday, 16 September 2023 at 04.00 AM (GMT+7)
Duration: 4 hours
Affected Services: Disbursement, VA

1. Disbursements to Permata with amount >250mio will be kept pending until maintenance is over
2. End users will not be able to pay VA Permata
3. Merchants still be able to create/update VA Permata

We deeply apologize for the inconvenience.
If you need further assistance, please contact us at

Thank you for your understanding and cooperation.


Xendit Customer Support
Posted Sep 14, 2023 - 20:08 WIB
This scheduled maintenance affected: Indonesia - Payouts (Disbursement - Permata, Batch Payout), Remittance Payouts, and Indonesia - Payments (Virtual Account - Permata).