Mandiri VA Disruption

Incident Report for Xendit

Resolved

Dear Team,

Our partner has done the maintenance and issue should have been resolved already. Mandiri VA service is running normally and customers are able to make a payment.

Please do let us know if you need further assistance.

Thank you.

Posted Jun 24, 2020 - 18:56 WIB

Investigating

Dear Customers,

We would like to inform due to an unscheduled maintenance on our partner, there is a disruption on Mandiri VA service.

During this time, impact will be as following:
- Customers would not be able to make any payment into Mandiri VA

We suggest you to encourage end user to change the payment method during this period.

Thank you for your attention.

Regards,
Xendit Customer Support

Posted Jun 24, 2020 - 18:33 WIB

This incident affected: Indonesia - Payments (Virtual Account - Mandiri).