Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Mar 01, 2026 - 00:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: 1-250000000
BRI: 10000-100000000
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-250000000
Posted Mar 01, 2026 - 00:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: 1-250000000
BRI: 10000-100000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Feb 28, 2026 - 23:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: 1-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Feb 28, 2026 - 23:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: 1-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Feb 28, 2026 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 250000001-1000000000
PERMATA: 1-4999, above 250000001
Posted Feb 28, 2026 - 21:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Feb 28, 2026 - 13:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Posted Feb 28, 2026 - 13:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Feb 28, 2026 - 12:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Posted Feb 28, 2026 - 11:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Feb 28, 2026 - 11:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Posted Feb 28, 2026 - 05:40 WIB
This incident affected: Indonesia - Payouts (Disbursement - BRI, Disbursement - Mandiri, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.