QR Code Disruption

Incident Report for Xendit

Resolved

Dear Customers,

We detected issues with a small number of customers having problems with receiving QR code callbacks.
We have rolled back changes to mitigate this issue.

We will reconcile the transactions and send the callbacks for affected transactions upon merchant confirmation.

Best Regards,
Xendit Team

Posted Oct 06, 2025 - 11:30 WIB