Disbursement Bank Disruption - PH BPI

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jun 16, 2022 - 14:58 WIB

Investigating

Dear Valued Customers,

We were informed that Disbursements and Remittance to PH_BPI are currently unavailable due to the destination bank's internal error.

Impact:
BPI disbursements will be stuck in PENDING status
Regional remittances to BPI are also affected.

Please refrain from transacting to these destination channels in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.

Regards,

Xendit Customer Support

Posted Jun 16, 2022 - 12:27 WIB