UBP API Services Scheduled Maintenance
Scheduled Maintenance Report for Xendit
Completed
The scheduled maintenance has been completed.
Posted Mar 25, 2024 - 08:00 WIB
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2024 - 00:00 WIB
Scheduled
Dear Valued Customers,

Please be informed that our partner UBP will be performing maintenance to serve you better with the following schedule:

A.) UBP Payment API
Date and Time: March 23, 2024 01:00 AM to March 25, 2024 09:00 AM
Timezone: UTC+08
Maintenance duration: 56 hours

Impact:
- UBP Direct Debit payments will be unavailable.
- Top-ups via UBP Bills Pay will be unavailable.

B.) UBP Payouts API
Date and Time: March 23, 2024 01:00 AM to March 24, 2024 11:59 PM
Timezone: UTC+08
Maintenance duration: 47 hours 59 minutes

Impact:
- Disbursement/Remittance/Withdrawal to PH_UBP will be kept in pending.

During this period, UBP will be in full downtime — unable to both accept nor send payments. Please refrain from using UBP payment channel during this timeframe and make sure to resolve all your urgent UBP transactions before the maintenance starts.

We kindly request you to monitor and subscribe to Xendit status page for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.

Kind Regards,
Xendit Customer Support
Posted Mar 21, 2024 - 13:10 WIB
This scheduled maintenance affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Philippines - Payments (Direct Debit - Unionbank).