Unexpected Alfamart Outage

Incident Report for Xendit

Resolved

Dear customers,

We've confirmed with the channel partner that this issue is now resolved and customers can pay into Alfamart fixed payments codes.

Posted Nov 17, 2021 - 11:57 WIB

Monitoring

We've detected that payments are being detected. We will continue to monitor and inform you when services are back to normal

Posted Nov 17, 2021 - 11:39 WIB

Investigating

Dear Customers,

We have detected that customers cannot pay into Alfamart fixed payment codes. We are working with the channel partner to resolve this issue. In the meantime, you will still be able to create fixed payments codes but your customers will be unable to pay.

Posted Nov 17, 2021 - 11:23 WIB

This incident affected: Indonesia - Payments (Over-The-Counter Payments - Alfamart).