We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000 PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-9999, 100000001-250000000
Posted Apr 16, 2026 - 20:02 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-9999, 100000001-250000000
Posted Apr 16, 2026 - 19:50 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-100000000, 100000001-250000000
Posted Apr 16, 2026 - 19:40 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-250000000
Posted Apr 16, 2026 - 19:30 WIB
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-9999, 100000001-250000000
Posted Apr 16, 2026 - 17:02 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - BSI, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.