Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Apr 01, 2026 - 05:01 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 1-4999, above 250000001
Posted Apr 01, 2026 - 04:34 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-4999, above 250000001
Posted Apr 01, 2026 - 04:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Apr 01, 2026 - 01:01 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Mar 31, 2026 - 23:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-1000000000
BNI: All amount
Posted Mar 31, 2026 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 250000001-1000000000
Posted Mar 31, 2026 - 21:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
Posted Mar 31, 2026 - 19:20 WIB
This incident affected: Indonesia - Payouts (Disbursement - BNI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.