Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 20:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999
Posted Jun 02, 2026 - 20:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Jun 02, 2026 - 17:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to IDR destinations with amount 5000-9999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Jun 02, 2026 - 17:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Jun 02, 2026 - 17:20 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - BSI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.