Xendit Status

Resolved - This incident has been resolved.
Apr 2, 09:11 WIB

Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Apr 2, 09:00 WIB

Completed - The scheduled maintenance has been completed.
Apr 2, 08:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 07:40 UTC+08
End Time: 02 April 2025 09:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:18 WIB

Scheduled Maintenance for PH_DBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:56 UTC+08
End Time: 02 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_DBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 30, 08:19 WIB

Resolved - This incident has been resolved.
Apr 2, 05:01 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Apr 2, 04:30 WIB

Scheduled Maintenance for PH_MET Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 22:55 UTC+08
End Time: 02 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MET (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:35 WIB

Completed - The scheduled maintenance has been completed.
Apr 2, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:55 UTC+08
End Time: 02 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Completed - The scheduled maintenance has been completed.
Apr 2, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Apr 01 2025 15:55:00 GMT+0000
End Date: Tue Apr 01 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

Apr 1, 2025

Completed - The scheduled maintenance has been completed.
Apr 1, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:45 UTC+08
End Time: 02 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

EWALLET PAYMAYA Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 22:43 WIB

Identified - Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2025-04-01 23:35:19+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 22:38 WIB

Resolved - This incident has been resolved.
Apr 1, 22:30 WIB

Resolved - This incident has been resolved.
Apr 1, 22:01 WIB

Completed - The scheduled maintenance has been completed.
Apr 1, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Apr 01 2025 13:55:00 GMT+0000
End Date: Tue Apr 01 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 21:04 WIB

Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 20:26 WIB

Resolved - This incident has been resolved.
Apr 1, 20:50 WIB

Identified - Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 1, 20:40 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 19:56 WIB

Resolved - This incident has been resolved.
Apr 1, 19:50 WIB

Scheduled Maintenance for PH_QCB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 07:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:49 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 21:25 UTC+08
End Time: 01 April 2025 08:35 UTC+08

Impact:
- All transactions to PH_QCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 20:47 WIB

Completed - The scheduled maintenance has been completed.
Apr 1, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:15 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:15 UTC+08
End Time: 01 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 21:12 WIB

Scheduled Maintenance for PH_DBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:56 UTC+08
End Time: 01 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_DBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Resolved - This incident has been resolved.
Apr 1, 05:00 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 5000-250000000
BNI: 1-9999, above 100000001
Apr 1, 04:40 WIB

Scheduled Maintenance for PH_CEBRUR Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 04:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 21:55 UTC+08
End Time: 01 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_CEBRUR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 16:04 WIB

EWALLET GRABPAY Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 03:52 WIB

Identified - Dear Valued Customers,

We have detected issues with GRABPAY EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on GRABPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 03:48 WIB

DIRECT_DEBIT BPI Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 03:50 WIB

Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 03:45 WIB

Scheduled Maintenance for PH_SBA Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 03:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:57 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 04:05 UTC+08

Impact:
- All transactions to PH_SBA (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for PH_PVB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 02:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 01:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 02:25 UTC+08
End Time: 01 April 2025 03:35 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 21:09 WIB

Resolved - This incident has been resolved.
Apr 1, 02:20 WIB

Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
Apr 1, 02:10 WIB

Completed - The scheduled maintenance has been completed.
Apr 1, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:58 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Resolved - This incident has been resolved.
Apr 1, 01:40 WIB

Scheduled Maintenance for PH_BPI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 01:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 00:54 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 02:35 UTC+08

Impact:
- All transactions to PH_BPI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 1, 00:51 WIB

Scheduled Maintenance for PH_CRDSB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 01:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:57 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 02:05 UTC+08

Impact:
- All transactions to PH_CRDSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 14:43 WIB

Scheduled Maintenance for PH_CBCI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 01:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 22:55 UTC+08
End Time: 01 April 2025 02:05 UTC+08

Impact:
- All transactions to PH_CBCI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

QR_CODE QRPH Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 00:28 WIB

Identified - Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Philippines
- Over 0.159% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 00:09 WIB

Completed - The scheduled maintenance has been completed.
Apr 1, 00:06 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Mon Mar 31 2025 15:55:00 GMT+0000
End Date: Mon Mar 31 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

Scheduled Maintenance for PH_RABI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 00:06 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 22:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_RABI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for PH_BPI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_BPI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 16:19 WIB

Scheduled Maintenance for PH_PNB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_PNB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 20, 16:08 WIB

Mar 31, 2025

Scheduled Maintenance for PH_UBP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:50 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:40 UTC+08
End Time: 01 April 2025 00:50 UTC+08

Impact:
- Disbursements/Withdrawals to UBP with amount >50k will be kept in pending until maintenance is finished

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 19:13 WIB

Completed - The scheduled maintenance has been completed.
Mar 31, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:45 UTC+08
End Time: 01 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

Scheduled Maintenance for PH_PVB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 00:35 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 18:51 WIB

Scheduled Maintenance for PH_UDP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:35 UTC+08

Impact:
- All transactions to PH_UDP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 12:43 WIB

Scheduled Maintenance for PH_USSC Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:20 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:40 UTC+08
End Time: 01 April 2025 00:20 UTC+08

Impact:
- All transactions to PH_USSC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 17:23 WIB

Scheduled Maintenance for PH_UDP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:26 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_UDP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

Scheduled Maintenance for PH_LSB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_LSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

Scheduled Maintenance for PH_CMG Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 22:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 19:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 20:55 UTC+08
End Time: 31 March 2025 23:05 UTC+08

Impact:
- All transactions to PH_CMG (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Completed - The scheduled maintenance has been completed.
Mar 31, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Mon Mar 31 2025 13:55:00 GMT+0000
End Date: Mon Mar 31 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

VIRTUAL_ACCOUNT BRI Indonesia Disruption

Resolved - This incident has been resolved.
Mar 31, 19:22 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts with starting with 13281, 14539 cannot be paid
- Dashboard top up with via BRI VA starting with 13281, 14539 cannot be paid

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
- Use other channels to do dashboard topup

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 30, 15:25 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 17:11 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 17:06 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 16:24 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 15:40 WIB

VIRTUAL_ACCOUNT BRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 15:12 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:29 WIB

Resolved - This incident has been resolved.
Mar 31, 15:10 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 31, 14:01 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 31, 13:50 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 14:51 WIB

Cancellation of PH_INSTAPAY (Philippines) Scheduled Maintenance

Resolved - Dear Customers,

Please be informed that the scheduled maintenance for PH_INSTAPAY that was posted to start on 31 March 2025 at 23:55 UTC+08 is cancelled.

Regards,

Xendit
Mar 31, 14:30 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 14:18 WIB

VIRTUAL_ACCOUNT BNI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 11:53 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BNI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:36 WIB

VIRTUAL_ACCOUNT BCA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 09:37 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:31 WIB

Over-The-Counter INDOMARET Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 08:39 WIB

Identified - Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) INDOMARET payments due to disruption on our partner's end.

Impact:
- The created Over-The-Counter (OTC) INDOMARET cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:31 WIB

Completed - The scheduled maintenance has been completed.
Mar 31, 08:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 07:40 UTC+08
End Time: 31 March 2025 09:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 17:27 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 05:25 WIB

Identified - Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 05:20 WIB

Resolved - This incident has been resolved.
Mar 31, 05:00 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-500000000
BNI: All amount
MANDIRI: All amount
Mar 30, 23:00 WIB

EWALLET DANA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 04:11 WIB

Identified - Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 04:05 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 03:30 WIB

Completed - The scheduled maintenance has been completed.
Mar 31, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:55 UTC+08
End Time: 31 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 01:35 WIB

Resolved - This incident has been resolved.
Mar 31, 01:30 WIB

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 00:35 WIB

QR_CODE QRPH Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 00:26 WIB

Identified - Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Philippines
- Over 0.114% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 00:07 WIB

Mar 30, 2025

Completed - The scheduled maintenance has been completed.
Mar 30, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:45 UTC+08
End Time: 31 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

Scheduled Maintenance for PH_MET Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 23:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:55 UTC+08
End Time: 31 March 2025 00:35 UTC+08

Impact:
- All transactions to PH_MET (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 30, 22:28 WIB

Scheduled Maintenance for PH_GOTYME Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 22:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 21:55 UTC+08
End Time: 30 March 2025 23:05 UTC+08

Impact:
- All transactions to PH_GOTYME (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 19:31 WIB

Resolved - This incident has been resolved.
Mar 30, 19:52 WIB

DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 30, 13:05 WIB

Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BDO_ONLINE_BANKING payments due to disruption on our partner's end.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 30, 12:06 WIB

VIRTUAL_ACCOUNT MANDIRI via Kopra Disruption

Resolved - This incident has been resolved.
Mar 30, 11:15 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- Mandiri VA cannot be paid via Kopra

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 30, 00:16 WIB

Scheduled Maintenance for PH_CRDSB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 09:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 21:55 UTC+08
End Time: 30 March 2025 10:05 UTC+08

Impact:
- All transactions to PH_CRDSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 18:51 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 30, 05:26 WIB

Resolved - This incident has been resolved.
Mar 30, 05:00 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: All amount
Mar 30, 02:40 WIB

Scheduled Maintenance for PH_SCB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 03:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 21:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 22:25 UTC+08
End Time: 30 March 2025 04:35 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 22, 19:52 WIB

Completed - The scheduled maintenance has been completed.
Mar 30, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 23:55 UTC+08
End Time: 30 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for PH_CRD Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 16:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 17:55 UTC+08
End Time: 30 March 2025 01:05 UTC+08

Impact:
- All transactions to PH_CRD (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Mar 29, 2025

Completed - The scheduled maintenance has been completed.
Mar 29, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 23:45 UTC+08
End Time: 30 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

Scheduled Maintenance for PH_SPY Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 18:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 17:19 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 17:55 UTC+08
End Time: 29 March 2025 19:35 UTC+08

Impact:
- All transactions to PH_SPY (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 17:16 WIB

Resolved - This incident has been resolved.
Mar 29, 05:00 WIB

Scheduled Maintenance for PH_PBB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 04:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 23:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 00:55 UTC+08
End Time: 29 March 2025 05:05 UTC+08

Impact:
- All transactions to PH_PBB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 18:42 WIB

Scheduled Maintenance for PH_SCB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 03:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 21:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 22:25 UTC+08
End Time: 29 March 2025 04:35 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 12:47 WIB

Scheduled Maintenance for PH_EWR Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 03:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 23:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 00:55 UTC+08
End Time: 29 March 2025 04:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

DIRECT_DEBIT BPI Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 29, 02:49 WIB

Completed - The scheduled maintenance has been completed.
Mar 29, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 23:55 UTC+08
End Time: 29 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 16:05 WIB

Scheduled Maintenance for PH_SPY Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 00:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 23:55 UTC+08
End Time: 29 March 2025 01:35 UTC+08

Impact:
- All transactions to PH_SPY (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 22:41 WIB

Scheduled Maintenance for PH_EWB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 00:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 23:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 00:55 UTC+08
End Time: 29 March 2025 01:35 UTC+08

Impact:
- All transactions to PH_EWB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 18:42 WIB

Scheduled Maintenance for PH_EQB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 29, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 21:55 UTC+08
End Time: 29 March 2025 01:05 UTC+08

Impact:
- All transactions to PH_EQB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:49 WIB

Completed - The scheduled maintenance has been completed.
Mar 29, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Mar 28 2025 15:55:00 GMT+0000
End Date: Fri Mar 28 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB

Mar 28, 2025

Completed - The scheduled maintenance has been completed.
Mar 28, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 23:45 UTC+08
End Time: 29 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

Resolved - This incident has been resolved.
Mar 28, 22:20 WIB

Resolved - This incident has been resolved.
Mar 28, 22:00 WIB

Scheduled Maintenance for PH_DBI Disbursement

Completed - The scheduled maintenance has been completed.
Mar 28, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 19:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 20:25 UTC+08
End Time: 28 March 2025 22:35 UTC+08

Impact:
- All transactions to PH_DBI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 18:41 WIB

Completed - The scheduled maintenance has been completed.
Mar 28, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Mar 28 2025 13:55:00 GMT+0000
End Date: Fri Mar 28 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB

EWALLET LINKAJA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 28, 14:15 WIB

Identified - Dear Valued Customers,

We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on LINKAJA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 28, 12:16 WIB

DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 28, 12:09 WIB

Resolved - This incident has been resolved.
Mar 28, 11:20 WIB