Xendit Status

All Systems Operational

API Operational

Cards Operational

Customers Endpoints Operational

Direct Debit Operational

E-Wallets Operational

Over-The-Counter Payments Operational

PayLater Operational

Payment APIs Operational

Payment Links Operational

Payouts Operational

QR Codes Operational

Subscriptions Operational

Virtual Account Operational

xenPlatform Accounts Operational

xenPlatform Transfers Operational

Banking as a Service Operational

Callback Operational

BI SNAP Virtual Accounts Operational

Cards Refund Operational

Direct Debit Operational

E-Wallets Operational

Over-The-Counter Payments Operational

Payment Links Operational

Payouts Operational

PayLater Operational

QR Codes Operational

Virtual Account Operational

xenPlatform Operational

Banking as a Service Operational

Credit/Debit Cards Operational

Dashboard Operational

Dashboard Withdrawals Operational

Onboarding Operational

Autowithdrawal Operational

Batch Disbursements Operational

Payment Links Operational

Banking as a Service Operational

Topup Operational

Third Party Integrations (e.g. Shopify, WooCommerce etc.) Operational

Third Party Data Connection Operational

xenShield / Fraud Detection System Operational

Docs (docs.xendit.co) Operational

Remittance Payouts Operational

Global Payouts Operational

Global Payouts - EUR Operational

Global Payouts - GBP Operational

Indonesia - Payments Operational

Direct Debit - BNI Operational

Direct Debit - BRI Operational

Direct Debit - Mandiri Operational

E-Wallets - Astrapay Operational

E-Wallets - Dana Operational

E-Wallets - Jenius Pay Operational

E-Wallets - LinkAja Operational

E-Wallets - NexCash Operational

E-Wallets - OVO Operational

E-Wallets - ShopeePay Operational

Over-The-Counter Payments - Alfamart Operational

Over-The-Counter Payments - Indomaret Operational

PayLater - Akulaku Operational

PayLater - Atome Operational

PayLater - Indodana Operational

PayLater - Kredivo Operational

PayLater - Uangme Operational

QR Payments - DANA Operational

QR Payments - LinkAja Operational

QR Payments - Xendit Operational

Virtual Account - BCA Operational

Virtual Account - BJB Operational

Virtual Account - BNC Operational

Virtual Account - BNI Operational

Virtual Account - BRI Operational

Virtual Account - BSI Operational

Virtual Account - BSS Operational

Virtual Account - BSS BI-FAST Operational

Virtual Account - CIMB Operational

Virtual Account - DBS Operational

Virtual Account - Mandiri Operational

Virtual Account - Permata Operational

Credit/Debit Cards Operational

Credit/Debit Cards - BCA Operational

Indonesia - Payouts Operational

Disbursement - BCA Operational

Disbursement - BRI Operational

Disbursement - BNI Operational

Disbursement - BSI Operational

Disbursement - Mandiri Operational

Disbursement - Permata Operational

Disbursement - Other Indonesia banks and E-Wallets Operational

Batch Payout Operational

Malaysia - Payments Operational

Direct Debit - UOB Operational

Direct Debit - Standard Chartered Operational

Direct Debit - RHB Operational

Direct Debit - Public Bank Operational

Direct Debit - OCBC Operational

Direct Debit - MAYBANK2U Operational

Direct Debit - MAYBANK2E Operational

Direct Debit - KFH Operational

Direct Debit - HSBC Operational

Direct Debit - Hong Leong Bank Operational

Direct Debit - CIMB Operational

Direct Debit - BSN Operational

Direct Debit - Bank Rakyat Operational

Direct Debit - Bank of China Operational

Direct Debit - Mualamat Operational

Direct Debit - Bank Islam Operational

Direct Debit - Ambank Operational

Direct Debit - Alliance Operational

Direct Debit - Agro Operational

Direct Debit - Affin Bank Operational

E-Wallets - Touch n Go Operational

E-Wallets - ShopeePay Operational

E-Wallets - Grabpay Operational

E-Wallets - WeChat Pay Operational

Credit/Debit Cards Operational

Malaysia - Payouts Operational

Disbursement - UOB Operational

Philippines - Payments Operational

Direct Debit - Chinabank Online Banking Operational

Direct Debit - BDO Operational

Direct Debit - BDO Online Banking Operational

Direct Debit - BOC Online Banking Operational

Direct Debit - BPI Operational

Direct Debit - BPI Online Banking Operational

Direct Debit - BPI Recurring Operational

Direct Debit - Chinabank Operational

Direct Debit - Instapay Online Banking Operational

Direct Debit - Landbank Online Banking Operational

Direct Debit - Maybank Online Banking Operational

Direct Debit - Metrobank Online Banking Operational

Direct Debit - Pesonet Online Banking Operational

Direct Debit - PSBank Online Banking Operational

Direct Debit - PNB Online Banking Operational

Direct Debit - RCBC Operational

Direct Debit - RCBC Online Banking Operational

Direct Debit - Robinsons Bank Online Banking Operational

Direct Debit - Security Bank Online Banking Operational

Direct Debit - Unionbank Operational

Direct Debit - Unionbank Online Banking Operational

E-Wallets - GCash Operational

E-Wallets - Grabpay Operational

E-Wallets - Paymaya Operational

E-Wallets - ShopeePay Operational

PayLater - Cashalo Operational

PayLater - BillEase Operational

Over-The-Counter Payments - 7-Eleven Operational

Over-The-Counter Payments - 7-Eleven via Cliqq Operational

Over-The-Counter Payments - Cebuana Operational

Over-The-Counter Payments - CVM Operational

Over-The-Counter Payments - ECPay Operational

Over-The-Counter Payments - ECPay Loans Operational

Over-The-Counter Payments - ECPay School Operational

Over-The-Counter Payments - LBC Operational

Over-The-Counter Payments - Mlhuillier Operational

Over-The-Counter Payments - Palawan Operational

Over-The-Counter Payments - Perahub Operational

Over-The-Counter Payments - USSC Operational

Virtual Account - BANK_TRANSFER Operational

QR Payments - QRPH Operational

Credit/Debit Cards Operational

Philippines - Payouts Operational

Disbursement - BDO Operational

Disbursement - BPI Operational

Disbursement - GCASH Operational

Disbursement - Paymaya Operational

Disbursement - Other Philippines banks and E-Wallets Operational

Batch Payout Operational

Thailand - Payments Operational

Direct Debit - Kasikornbank Operational

Direct Debit - Bank of Bangkok Limited Operational

Direct Debit - Bank of Ayudhya Operational

Direct Debit - Krungthai Bank Operational

Direct Debit - Siam Commercial Bank Operational

E-Wallets - TrueMoney Operational

E-Wallets - Line Pay Operational

E-Wallets - WeChat Pay Operational

E-Wallets - ShopeePay Operational

QR Payments - Promptpay Operational

Credit/Debit Cards Operational

Thailand - Payouts Operational

TH All Destinations Operational

Vietnam - Payments Operational

E-Wallets - Appota Operational

E-Wallets - ShopeePay Operational

E-Wallets - VNPT Wallet Operational

E-Wallets - ZaloPay Operational

Virtual Account - MSB Operational

Virtual Account - PVcom Bank Operational

Virtual Account - Vietcapital Operational

Virtual Account - VPBank Operational

Virtual Account - Woori Operational

Credit/Debit Cards Operational

Notifications Operational

WhatsApp Operational

SMS Operational

Email Operational

Viber Operational

Test Mode Operational

Cards Operational

All Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for BPI Direct Debit Apr `3`, `2025` `20:55`-`21:35` WIB

Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Thu Apr 03 2025 13:55:00 GMT+0000
End Date: Thu Apr 03 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Posted on Mar 30, 2025 - 07:02 WIB

Scheduled Maintenance for PH_CBCI Disbursement Apr `3`, `2025` `21:55` - Apr `4`, `2025` `00:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 22:55 UTC+08
End Time: 04 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_CBCI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Apr 02, 2025 - 16:16 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `3`, `2025` `22:45`-`23:40` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 23:45 UTC+08
End Time: 04 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_MCCB Disbursement Apr `3`, `2025` `22:55` - Apr `4`, `2025` `02:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 23:55 UTC+08
End Time: 04 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 28, 2025 - 16:04 WIB

Scheduled Maintenance for BPI Direct Debit Apr `3`, `2025` `22:55` - Apr `4`, `2025` `00:05` WIB

Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Thu Apr 03 2025 15:55:00 GMT+0000
End Date: Thu Apr 03 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Posted on Mar 30, 2025 - 07:02 WIB

Scheduled Maintenance for PH_NLK Disbursement Apr `4`, `2025` `19:55`-`22:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 04 April 2025 20:55 UTC+08
End Time: 04 April 2025 23:05 UTC+08

Impact:
- All transactions to PH_NLK (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Apr 02, 2025 - 18:29 WIB

Scheduled Maintenance for BPI Direct Debit Apr `4`, `2025` `20:55`-`21:35` WIB

Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Apr 04 2025 13:55:00 GMT+0000
End Date: Fri Apr 04 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Posted on Mar 30, 2025 - 07:02 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `4`, `2025` `22:45`-`23:40` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 04 April 2025 23:45 UTC+08
End Time: 05 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_MCCB Disbursement Apr `4`, `2025` `22:55` - Apr `5`, `2025` `02:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 04 April 2025 23:55 UTC+08
End Time: 05 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 28, 2025 - 16:04 WIB

Scheduled Maintenance for BPI Direct Debit Apr `4`, `2025` `22:55` - Apr `5`, `2025` `00:05` WIB

Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Apr 04 2025 15:55:00 GMT+0000
End Date: Fri Apr 04 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Posted on Mar 30, 2025 - 07:02 WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr `5`, `2025` `02:55`-`04:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 05 April 2025 03:55 UTC+08
End Time: 05 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 24, 2025 - 16:02 WIB

Scheduled Maintenance for PH_AUB Disbursement Apr `5`, `2025` `20:55` - Apr `6`, `2025` `02:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 05 April 2025 21:55 UTC+08
End Time: 06 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_AUB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 31, 2025 - 16:18 WIB

Scheduled Maintenance for BANK_TRANSFER Virtual Account Apr `5`, `2025` `21:00` - Apr `6`, `2025` `02:00` WIB

Dear Customers, please be informed that one of our VIRTUAL_ACCOUNT partners will be performing maintenance to serve you better.

Channel Code: BANK_TRANSFER
Start Date: Sat Apr 5 2025 22:00:00 GMT+0800
End Date: Sun Apr 6 2025 03:00:00 GMT+0800
Impact: Payments using this channel may be disrupted
Posted on Apr 01, 2025 - 18:39 WIB

Scheduled Maintenance for INSTAPAY_ONLINE_BANKING Direct Debit Apr `5`, `2025` `21:00` - Apr `6`, `2025` `02:00` WIB

Dear Customers, please be informed that one of our DIRECT_DEBIT partners will be performing maintenance to serve you better.

Channel Code: INSTAPAY_ONLINE_BANKING
Start Date: Sat Apr 5 2025 22:00:00 GMT+0800
End Date: Sun Apr 6 2025 03:00:00 GMT+0800
Impact: Payments using this channel may be disrupted
Posted on Apr 01, 2025 - 18:39 WIB

Scheduled Maintenance for PH_LBP Disbursement Apr `5`, `2025` `22:15` - Apr `6`, `2025` `05:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 05 April 2025 23:15 UTC+08
End Time: 06 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Apr 02, 2025 - 16:16 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `5`, `2025` `22:45`-`23:40` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 05 April 2025 23:45 UTC+08
End Time: 06 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr `6`, `2025` `02:55`-`04:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 06 April 2025 03:55 UTC+08
End Time: 06 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 24, 2025 - 16:02 WIB

Scheduled Maintenance for PH_SCB Disbursement Apr `6`, `2025` `21:25` - Apr `7`, `2025` `03:35` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 06 April 2025 22:25 UTC+08
End Time: 07 April 2025 04:35 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 31, 2025 - 16:18 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `6`, `2025` `22:45`-`23:40` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 06 April 2025 23:45 UTC+08
End Time: 07 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_MAYA Disbursement Apr `10`, `2025` `23:55` - Apr `11`, `2025` `03:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 April 2025 00:55 UTC+08
End Time: 11 April 2025 04:05 UTC+08

Impact:
- All transactions to PH_MAYA (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 31, 2025 - 19:54 WIB

Scheduled Maintenance for PH_MAYA Disbursement Apr `10`, `2025` `23:55` - Apr `11`, `2025` `03:05` WIB

Scheduled Maintenance for PH_PVB Disbursement Dec `15`, `2025` `02:55`-`07:05` WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 15 December 2025 03:55 UTC+08
End Time: 15 December 2025 08:05 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Jan 15, 2025 - 05:52 WIB

Past Incidents

Apr 3, 2025

Scheduled Maintenance for PH_BMB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 12:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 09:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 10:25 UTC+08
End Time: 03 April 2025 13:05 UTC+08

Impact:
- All transactions to PH_BMB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 2, 08:24 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 3, 05:59 WIB

Identified - Dear Valued Customers,

We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 3, 05:57 WIB

Scheduled Maintenance for PH_BDO Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 23:55 UTC+08
End Time: 03 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_BDO (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 2, 18:28 WIB

Scheduled Maintenance for PH_LBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 22:55 UTC+08
End Time: 03 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:18 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 3, 05:00 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Apr 3, 04:40 WIB

Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
MANDIRI: All amount
Apr 2, 23:00 WIB

Scheduled Maintenance for PH_EWR Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 04:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 00:55 UTC+08
End Time: 03 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:18 WIB

Scheduled Maintenance for PH_CBCI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 04:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 22:55 UTC+08
End Time: 03 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_CBCI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

PAYLATER KREDIVO Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 3, 03:29 WIB

Identified - Dear Valued Customers,

We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 3, 02:34 WIB

Scheduled Maintenance for PH_ONB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 03:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:57 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 23:55 UTC+08
End Time: 03 April 2025 04:05 UTC+08

Impact:
- All transactions to PH_ONB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 2, 12:44 WIB

Scheduled Maintenance for PH_BDO Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 03:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 23:55 UTC+08
End Time: 03 April 2025 04:05 UTC+08

Impact:
- All transactions to PH_BDO (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 2, 07:55 WIB

Scheduled Maintenance for PH_MET Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 02:06 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 22:55 UTC+08
End Time: 03 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MET (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 2, 17:15 WIB

Scheduled Maintenance for PH_MCCB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 23:55 UTC+08
End Time: 03 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for PH_GRABPAY Disbursement

Completed - The scheduled maintenance has been completed.
Apr 3, 00:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 00:25 UTC+08
End Time: 03 April 2025 01:35 UTC+08

Impact:
- All transactions to PH_GRABPAY (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 2, 11:05 WIB

Scheduled Maintenance for BPI Direct Debit

Completed - The scheduled maintenance has been completed.
Apr 3, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Wed Apr 02 2025 15:55:00 GMT+0000
End Date: Wed Apr 02 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

EWALLET DANA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 3, 00:03 WIB

Identified - Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 2, 22:45 WIB

Apr 2, 2025

Scheduled Maintenance for PH_WDB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 23:45 UTC+08
End Time: 03 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

EWALLET SHOPEEPAY Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 2, 23:36 WIB

Identified - Dear Valued Customers,

We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 50.814s
- First triggered at: 2025-04-03 00:19:29+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 2, 23:21 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Apr 2, 23:10 WIB

Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_PAYMAYA: 1-50000
Apr 2, 23:00 WIB

Scheduled Maintenance for PH_PVB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 23:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 21:55 UTC+08
End Time: 03 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 1, 20:45 WIB

Scheduled Maintenance for PH_QCB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 23:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 19:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 20:55 UTC+08
End Time: 03 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_QCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:18 WIB

EWALLET LINKAJA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 2, 22:34 WIB

Identified - Dear Valued Customers,

We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on LINKAJA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 2, 21:39 WIB

QR_CODE LINKAJA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 2, 22:34 WIB

Identified - Dear Valued Customers,

We have detected issues with LINKAJA QR_CODE payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on LINKAJA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 2, 21:40 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 2, 22:21 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 2, 22:00 WIB

Scheduled Maintenance for BPI Direct Debit

Completed - The scheduled maintenance has been completed.
Apr 2, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Wed Apr 02 2025 13:55:00 GMT+0000
End Date: Wed Apr 02 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 2, 09:11 WIB

Scheduled Maintenance for PH_LBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 08:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 07:40 UTC+08
End Time: 02 April 2025 09:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:18 WIB

Scheduled Maintenance for PH_DBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:56 UTC+08
End Time: 02 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_DBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 30, 08:19 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 2, 05:01 WIB

Scheduled Maintenance for PH_MET Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 22:55 UTC+08
End Time: 02 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MET (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 16:35 WIB

Scheduled Maintenance for PH_MCCB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 2, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:55 UTC+08
End Time: 02 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for BPI Direct Debit

Completed - The scheduled maintenance has been completed.
Apr 2, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Apr 01 2025 15:55:00 GMT+0000
End Date: Tue Apr 01 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

Apr 1, 2025

Scheduled Maintenance for PH_WDB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:45 UTC+08
End Time: 02 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

EWALLET PAYMAYA Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 22:43 WIB

Identified - Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2025-04-01 23:35:19+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 22:38 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 1, 22:30 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 1, 22:01 WIB

Scheduled Maintenance for BPI Direct Debit

Completed - The scheduled maintenance has been completed.
Apr 1, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Apr 01 2025 13:55:00 GMT+0000
End Date: Tue Apr 01 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

DIRECT_DEBIT UBP Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 21:04 WIB

Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 20:26 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Apr 1, 20:50 WIB

Identified - Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 1, 20:40 WIB

DIRECT_DEBIT UBP Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 19:56 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Apr 1, 19:50 WIB

Scheduled Maintenance for PH_QCB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 07:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:49 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 21:25 UTC+08
End Time: 01 April 2025 08:35 UTC+08

Impact:
- All transactions to PH_QCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 20:47 WIB

Scheduled Maintenance for PH_LBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:15 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:15 UTC+08
End Time: 01 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 21:12 WIB

Scheduled Maintenance for PH_DBP Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 05:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:56 UTC+08
End Time: 01 April 2025 06:05 UTC+08

Impact:
- All transactions to PH_DBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Apr 1, 05:00 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 5000-250000000
BNI: 1-9999, above 100000001
Apr 1, 04:40 WIB

Scheduled Maintenance for PH_CEBRUR Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 04:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 21:55 UTC+08
End Time: 01 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_CEBRUR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 16:04 WIB

EWALLET GRABPAY Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 03:52 WIB

Identified - Dear Valued Customers,

We have detected issues with GRABPAY EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on GRABPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 03:48 WIB

DIRECT_DEBIT BPI Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 03:50 WIB

Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 03:45 WIB

Scheduled Maintenance for PH_SBA Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 03:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:57 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 04:05 UTC+08

Impact:
- All transactions to PH_SBA (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for PH_PVB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 02:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 01:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 02:25 UTC+08
End Time: 01 April 2025 03:35 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 21:09 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Apr 1, 02:20 WIB

Scheduled Maintenance for PH_MCCB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:58 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Apr 1, 01:40 WIB

Scheduled Maintenance for PH_BPI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 01:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 00:54 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 02:35 UTC+08

Impact:
- All transactions to PH_BPI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Apr 1, 00:51 WIB

Scheduled Maintenance for PH_CRDSB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 01:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:57 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 02:05 UTC+08

Impact:
- All transactions to PH_CRDSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 31, 14:43 WIB

Scheduled Maintenance for PH_CBCI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 01:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 22:55 UTC+08
End Time: 01 April 2025 02:05 UTC+08

Impact:
- All transactions to PH_CBCI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

QR_CODE QRPH Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Apr 1, 00:28 WIB

Identified - Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Philippines
- Over 0.159% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Apr 1, 00:09 WIB

Scheduled Maintenance for BPI Direct Debit

Completed - The scheduled maintenance has been completed.
Apr 1, 00:06 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Mon Mar 31 2025 15:55:00 GMT+0000
End Date: Mon Mar 31 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

Scheduled Maintenance for PH_RABI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 00:06 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 22:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_RABI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for PH_BPI Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_BPI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 16:19 WIB

Scheduled Maintenance for PH_PNB Disbursement

Completed - The scheduled maintenance has been completed.
Apr 1, 00:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_PNB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 20, 16:08 WIB

Mar 31, 2025

Scheduled Maintenance for PH_UBP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:50 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:40 UTC+08
End Time: 01 April 2025 00:50 UTC+08

Impact:
- Disbursements/Withdrawals to UBP with amount >50k will be kept in pending until maintenance is finished

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 19:13 WIB

Scheduled Maintenance for PH_WDB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:45 UTC+08
End Time: 01 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

Scheduled Maintenance for PH_PVB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:56 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 00:35 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 18:51 WIB

Scheduled Maintenance for PH_UDP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:35 UTC+08

Impact:
- All transactions to PH_UDP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 12:43 WIB

Scheduled Maintenance for PH_USSC Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:20 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:40 UTC+08
End Time: 01 April 2025 00:20 UTC+08

Impact:
- All transactions to PH_USSC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 17:23 WIB

Scheduled Maintenance for PH_UDP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:26 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_UDP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

Scheduled Maintenance for PH_LSB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 23:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:25 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_LSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:09 WIB

Scheduled Maintenance for PH_CMG Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 22:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 19:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 20:55 UTC+08
End Time: 31 March 2025 23:05 UTC+08

Impact:
- All transactions to PH_CMG (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

Scheduled Maintenance for BPI Direct Debit

Completed - The scheduled maintenance has been completed.
Mar 31, 21:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Mon Mar 31 2025 13:55:00 GMT+0000
End Date: Mon Mar 31 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 30, 07:02 WIB

VIRTUAL_ACCOUNT BRI Indonesia Disruption

Resolved - This incident has been resolved.
Mar 31, 19:22 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts with starting with 13281, 14539 cannot be paid
- Dashboard top up with via BRI VA starting with 13281, 14539 cannot be paid

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
- Use other channels to do dashboard topup

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 30, 15:25 WIB

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 17:11 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 17:06 WIB

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 16:24 WIB

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 15:40 WIB

VIRTUAL_ACCOUNT BRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 15:12 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:29 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Mar 31, 15:10 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 31, 14:01 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 31, 13:50 WIB

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 14:51 WIB

Cancellation of PH_INSTAPAY (Philippines) Scheduled Maintenance

Resolved - Dear Customers,

Please be informed that the scheduled maintenance for PH_INSTAPAY that was posted to start on 31 March 2025 at 23:55 UTC+08 is cancelled.

Regards,

Xendit
Mar 31, 14:30 WIB

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 14:18 WIB

VIRTUAL_ACCOUNT BNI Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 11:53 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BNI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:36 WIB

VIRTUAL_ACCOUNT BCA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 09:37 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:31 WIB

Over-The-Counter INDOMARET Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 08:39 WIB

Identified - Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) INDOMARET payments due to disruption on our partner's end.

Impact:
- The created Over-The-Counter (OTC) INDOMARET cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 08:31 WIB

Scheduled Maintenance for PH_LBP Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 08:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:40 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 07:40 UTC+08
End Time: 31 March 2025 09:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 17:27 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 05:25 WIB

Payouts Disruption in Indonesia

Resolved - This incident has been resolved.
Mar 31, 05:00 WIB

Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-500000000
BNI: All amount
MANDIRI: All amount
Mar 30, 23:00 WIB

EWALLET DANA Indonesia Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 04:11 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 03:30 WIB

Scheduled Maintenance for PH_MCCB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 31, 02:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:55 UTC+08
End Time: 31 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 16:04 WIB

DIRECT_DEBIT UBP Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 01:35 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Mar 31, 01:30 WIB

DIRECT_DEBIT UBP Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 00:35 WIB

QR_CODE QRPH Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 31, 00:26 WIB

Identified - Dear Valued Customers,

We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Philippines
- Over 0.114% of requests in the last 15 minutes have been affected

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 31, 00:07 WIB

Mar 30, 2025

Scheduled Maintenance for PH_WDB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 23:40 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:45 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:45 UTC+08
End Time: 31 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB

Scheduled Maintenance for PH_MET Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 23:35 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 22:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:55 UTC+08
End Time: 31 March 2025 00:35 UTC+08

Impact:
- All transactions to PH_MET (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 30, 22:28 WIB

Scheduled Maintenance for PH_GOTYME Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 22:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 21:55 UTC+08
End Time: 30 March 2025 23:05 UTC+08

Impact:
- All transactions to PH_GOTYME (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 29, 19:31 WIB

Payouts Disruption in Philippines

Resolved - This incident has been resolved.
Mar 30, 19:52 WIB

DIRECT_DEBIT BDO_ONLINE_BANKING Philippines Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 30, 13:05 WIB

Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BDO_ONLINE_BANKING payments due to disruption on our partner's end.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 30, 12:06 WIB

VIRTUAL_ACCOUNT MANDIRI via Kopra Disruption

Resolved - This incident has been resolved.
Mar 30, 11:15 WIB

Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- Mandiri VA cannot be paid via Kopra

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 30, 00:16 WIB

Scheduled Maintenance for PH_CRDSB Disbursement

Completed - The scheduled maintenance has been completed.
Mar 30, 09:05 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 20:55 WIB

Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 21:55 UTC+08
End Time: 30 March 2025 10:05 UTC+08

Impact:
- All transactions to PH_CRDSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 28, 18:51 WIB

EWALLET TRUEMONEY Thailand Disruption

Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 30, 05:26 WIB

Mar 29, 2025

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Scheduled Maintenance for BPI Direct Debit Apr 3, 2025 20:55-21:35 WIB

Scheduled Maintenance for PH_CBCI Disbursement Apr 3, 2025 21:55 - Apr 4, 2025 00:05 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 3, 2025 22:45-23:40 WIB

Scheduled Maintenance for PH_MCCB Disbursement Apr 3, 2025 22:55 - Apr 4, 2025 02:05 WIB

Scheduled Maintenance for BPI Direct Debit Apr 3, 2025 22:55 - Apr 4, 2025 00:05 WIB

Scheduled Maintenance for PH_NLK Disbursement Apr 4, 2025 19:55-22:05 WIB

Scheduled Maintenance for BPI Direct Debit Apr 4, 2025 20:55-21:35 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 4, 2025 22:45-23:40 WIB

Scheduled Maintenance for PH_MCCB Disbursement Apr 4, 2025 22:55 - Apr 5, 2025 02:05 WIB

Scheduled Maintenance for BPI Direct Debit Apr 4, 2025 22:55 - Apr 5, 2025 00:05 WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr 5, 2025 02:55-04:05 WIB

Scheduled Maintenance for PH_AUB Disbursement Apr 5, 2025 20:55 - Apr 6, 2025 02:05 WIB

Scheduled Maintenance for BANK_TRANSFER Virtual Account Apr 5, 2025 21:00 - Apr 6, 2025 02:00 WIB

Scheduled Maintenance for INSTAPAY_ONLINE_BANKING Direct Debit Apr 5, 2025 21:00 - Apr 6, 2025 02:00 WIB

Scheduled Maintenance for PH_LBP Disbursement Apr 5, 2025 22:15 - Apr 6, 2025 05:05 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 5, 2025 22:45-23:40 WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr 6, 2025 02:55-04:05 WIB

Scheduled Maintenance for PH_SCB Disbursement Apr 6, 2025 21:25 - Apr 7, 2025 03:35 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 6, 2025 22:45-23:40 WIB

Scheduled Maintenance for PH_MAYA Disbursement Apr 10, 2025 23:55 - Apr 11, 2025 03:05 WIB

Scheduled Maintenance for PH_MAYA Disbursement Apr 10, 2025 23:55 - Apr 11, 2025 03:05 WIB

Scheduled Maintenance for PH_PVB Disbursement Dec 15, 2025 02:55-07:05 WIB

Past Incidents

Scheduled Maintenance for BPI Direct Debit Apr `3`, `2025` `20:55`-`21:35` WIB

Scheduled Maintenance for PH_CBCI Disbursement Apr `3`, `2025` `21:55` - Apr `4`, `2025` `00:05` WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `3`, `2025` `22:45`-`23:40` WIB

Scheduled Maintenance for PH_MCCB Disbursement Apr `3`, `2025` `22:55` - Apr `4`, `2025` `02:05` WIB

Scheduled Maintenance for BPI Direct Debit Apr `3`, `2025` `22:55` - Apr `4`, `2025` `00:05` WIB

Scheduled Maintenance for PH_NLK Disbursement Apr `4`, `2025` `19:55`-`22:05` WIB

Scheduled Maintenance for BPI Direct Debit Apr `4`, `2025` `20:55`-`21:35` WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `4`, `2025` `22:45`-`23:40` WIB

Scheduled Maintenance for PH_MCCB Disbursement Apr `4`, `2025` `22:55` - Apr `5`, `2025` `02:05` WIB

Scheduled Maintenance for BPI Direct Debit Apr `4`, `2025` `22:55` - Apr `5`, `2025` `00:05` WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr `5`, `2025` `02:55`-`04:05` WIB

Scheduled Maintenance for PH_AUB Disbursement Apr `5`, `2025` `20:55` - Apr `6`, `2025` `02:05` WIB

Scheduled Maintenance for BANK_TRANSFER Virtual Account Apr `5`, `2025` `21:00` - Apr `6`, `2025` `02:00` WIB

Scheduled Maintenance for INSTAPAY_ONLINE_BANKING Direct Debit Apr `5`, `2025` `21:00` - Apr `6`, `2025` `02:00` WIB

Scheduled Maintenance for PH_LBP Disbursement Apr `5`, `2025` `22:15` - Apr `6`, `2025` `05:05` WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `5`, `2025` `22:45`-`23:40` WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr `6`, `2025` `02:55`-`04:05` WIB

Scheduled Maintenance for PH_SCB Disbursement Apr `6`, `2025` `21:25` - Apr `7`, `2025` `03:35` WIB

Scheduled Maintenance for PH_WDB Disbursement Apr `6`, `2025` `22:45`-`23:40` WIB

Scheduled Maintenance for PH_MAYA Disbursement Apr `10`, `2025` `23:55` - Apr `11`, `2025` `03:05` WIB

Scheduled Maintenance for PH_MAYA Disbursement Apr `10`, `2025` `23:55` - Apr `11`, `2025` `03:05` WIB

Scheduled Maintenance for PH_PVB Disbursement Dec `15`, `2025` `02:55`-`07:05` WIB